moneyduvet.com

Shipping Policy

1. Processing Time

All orders are typically packed and shipped within 1-3 business days. This processing period is necessary to ensure that we handle the volume of orders efficiently while maintaining the highest standards of quality.

2. Order Tracking

All orders are shipped directly from our warehouse in Amsterdam, Netherlands. In some cases there may be a delay between the shipping label being created, and your order’s tracking being updated. Since we ship internationally, you’ll receive regular email updates about your order processing and shipping status, including a tracking number once your parcel reaches your local delivery office.

3. Estimated Delivery Times

Please note that the delivery times below are estimates and not guaranteed. Delivery times may vary due to factors beyond our control, such as customs delays or courier issues.

• United Kingdom: 3-10 business days
  
• Europe: 7-15 Business Days
• USA, Canada, Australia, and Rest of the World: 12-24 business days
  

Rest assured we will send you regular updates via email regarding your order  processing and shipment status once your order is placed. Once your order is shipped and with your local delivery office, we’ll send you your final tracking number so you can monitor the transit and delivery status of your order.

4. Customs and Duties

For US, Canada and Australia orders, customs duties and taxes may apply upon arrival in your country. These charges are the responsibility of the customer, and we recommend checking your local customs policies for more information.

5. Delays and Support

While we strive to meet the estimated delivery times, unforeseen delays can occur. If your package is taking longer than expected or you have any concerns, please don’t hesitate to contact us. Our customer support team is here to assist you and ensure your order reaches you as smoothly as possible.

6. Contact Us

For any questions or issues related to shipping, feel free to reach out:

Contact Number: +44 029 21 400 009

Email: info@moneyduvet.com
Website: www.moneyduvet.com

We always do our best to deliver your product as quickly and efficiently as possible. We appreciate your patience and understanding and look forward to delivering your order with care!